Warranty

Satisfaction Guaranteed Our Promise, Your Peace of Mind

WARRANTY

Thank you for choosing Mahavir Marble and Tiles. We take pride in providing you with products of exceptional quality and craftsmanship. To further assure your confidence in our offerings, we offer the following warranty coverage

  1. Warranty Period: Our products are backed by a specified warranty period, which varies depending on the product category and manufacturer. Please refer to the product documentation or contact our customer service team for specific warranty details.

  2. Coverage: The warranty covers manufacturing defects and ensures that the products meet the defined quality standards. It guarantees that our products will be free from defects in materials and workmanship under normal use and proper installation.

  3. Warranty Claim Process: In the unlikely event that you encounter an issue covered by the warranty, please contact our customer service team within the warranty period. Our dedicated team will guide you through the warranty claim process, assisting you with the necessary documentation and steps to initiate the claim.

  4. Resolution Options: Based on the nature of the warranty claim, we will explore suitable resolution options. This may include repair, replacement, or refund, as determined by our team in accordance with the terms and conditions of the warranty.

  5. Limitations and Exclusions: It is important to note that the warranty coverage may have certain limitations and exclusions. These may include normal wear and tear, improper handling or installation, unauthorized modifications, or damages caused by external factors beyond our control. Please refer to the warranty documentation for a detailed list of limitations and exclusions.

  6. Customer Satisfaction: Our ultimate goal is your satisfaction. We strive to provide prompt and efficient warranty support, ensuring that your concerns are addressed and resolved to the best of our abilities. Your feedback is valuable to us, and we continuously work towards improving our products and services.

We stand behind the quality and durability of our products and are committed to delivering a seamless customer experience. Should you have any questions or require assistance regarding warranty coverage, our customer service team is always ready to assist you.

Please retain your proof of purchase as it may be required for warranty claims. We appreciate your trust in Mahavir Marble and Tiles and look forward to serving you with excellence.

Note: The specific details and terms of the warranty may vary depending on the product category and manufacturer. Please refer to the product documentation or contact our customer service team for the precise warranty coverage for your purchased product.

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